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Author(s): Mcleish Tom (Professor Of Physics And Pro - Vice - Chancellor For Research Professor Of Physics And Pro - Vice - Chancellor For Research University Of Durham)

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Mcdonald Malcolm - 100 Practical Ways To Improve Customer Experience Achieve End - To - End Customer Engagement In A Multichannel World - Paperback Bce To C 500 Ce This item's title is: EveryBinding: Paperback Description: Finalist: Business Book Awards 2019 Sales and Marketing Category Virtually all consumer facing businesses talk about putting the customer first but in reality few deliver on this as effectively as they could. 100 Practical Ways to Improve Customer Experience walks readers through a wealth of practical tips tools guidelines and frameworks for implementing customer focused marketing strategies at every step of the